Help Centre

Billing

Plans, upgrades, invoices, cancellation, refunds.

All help topics

Cancel Your SubscriptionCancel any time yourself - press Cancel Auto Renewal on the Billing page, or cancel in the Manage Billing portal. Your paid plan keeps running until the end of the period you already paid for, then the account moves to the Free plan. Cancelling is not a refund.
Plans And PricingOxyPages has five plans - Free at $0, Starter at $10, Growth at $20, Pro at $40 and Agency at $80 per month. Annual billing is 30% off. A plan covers your whole account and every website in it.
The OxyPages Affiliate ProgramAffiliates earn 20% of each referred customer's plan payments for that customer's first 12 months. Apply on the Affiliate page in the dashboard - applications are reviewed by hand. Payouts are monthly via Wise once your payable balance reaches $25.
Update Your Card And Manage BillingUpdate your card on the Profile page's Payment Method tab, or press Manage Billing on the Billing page to open the Stripe portal for cards, invoices and cancellation. Plan switching is not in the portal - that happens on the Billing page itself.
Upgrade Or DowngradeChange plans on the Billing page's Plan tab. Upgrades apply immediately and you are charged a prorated amount. Downgrades apply at the end of your current billing period, and a Keep Plan button lets you cancel a pending downgrade.
What Happens When A Payment FailsA failed plan payment is retried automatically by Stripe over the following days - update your card and the next retry goes through. If every retry fails, the account moves to the Free plan. Failed domain renewals are retried roughly daily, up to 8 times.
Where Is My Invoice Or Receipt?Receipts are emailed by Stripe after every successful payment, with the subject "Your receipt from OxyPages". Your full invoice history is on the Billing page's Billing & Invoices tab, where every invoice can be viewed or downloaded as a PDF.